Shipping policy

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SHIPPING POLICY

Free shipping on every order in NL and BE. No minimum, no conditions. 

Order before 18:00 on a working day and it ships the same day. Anything later goes out the next morning.

Netherlands — 1–2 working days
Belgium — 2–3 working days

You get a tracking link the moment your parcel leaves us. Delivery times are estimates; once it is with the carrier, it moves at their pace.

Wrong address, or nothing arrived? Write to hello@itsroote.com and we sort it out.

Damaged or wrong item? Send a photo to hello@itsroote.com and a replacement goes out the same day. Nothing to return.