Legal notice

LEGAL NOTICE

Company

R'Avenue Beauty B.V., trading as ROOTE

Distelvoorstraat 27
1031 XB Amsterdam
The Netherlands

Contact

hello@itsroote.com
WhatsApp: +31 6 44997303

We answer within 1 working day.

Registration

Chamber of Commerce (KvK): 87769972
VAT (BTW): NL864400718B01

Represented by

Manouk de Vries, director

Website

itsroote.com is operated by R'Avenue Beauty B.V.

Content

Everything on this website — text, images, logos, the ROOTE name and wordmark — belongs to R'Avenue Beauty B.V. or its licensors. It may not be copied, reproduced or reused without written permission.

We put care into what we publish, but we cannot guarantee that everything is complete, accurate or up to date at all times. Links to other websites are provided for convenience; we are not responsible for their content.

Products

ROOTE products are dog care, not veterinary medicine. They are not intended to diagnose, treat, cure or prevent any disease. For external use, on dogs only.

Applicable law

Dutch law applies to this website and to everything on it.

Complaints

If you have a complaint about your order or a ROOTE product, please contact us at hello@itsroote.com. Please describe your complaint clearly and include your order number where relevant.

We will respond to your complaint within 14 days of receiving it. If we need more time to investigate, we will let you know within those 14 days when you can expect a full response.

We will always try to resolve complaints directly with you. We are not currently affiliated with a consumer dispute resolution body.